Mavericks 101+201: ACTC Bootcamp v10.9

5 Days – $3000

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Students should have the following prerequisite knowledge prior to attending this course:

  • Basic computer navigation
  • Understanding of OS X
  • Experience with OS X in a network environment
  • MAVERICKS 100 or Basic Mac OS X knowledge

101 Prep Guide
201 Prep Guide

Chicago Metro (Oak Park)


  • April 14-18, 2014
  • May 5-9, 2014
  • June 16-20, 2014
  • July 7-11, 2014
  • April 14-18, 2014
  • May 5-9, 2014
  • June 16-20, 2014
  • July 7-11, 2014


The Apple Certified Technical Coordinator (ACTC) 10.9 Boot Camp is a combined delivery of the MAVERICKS 101 and MAVERICKS 201 courses, along with the associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.


Who Should Attend

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs.


Certification Track

Demonstrate your knowledge by passing the OS X Support Essentials 10.9 and OS X Server Essentials 10.9 exams and earning Apple Certified Technical Coordinator (ACTC) 10.9.

* Purchase the certification exams with the class and receive a $200 discount.


Class Delivery Options

MacSpecialist provides training solutions for any scenario. Besides this class, we also offer:

  • On-demand training for your organization including on-site delivery.
  • One-on-one certification preparation.
  • Workshops with customized curriculum.

Course Outline


Prepare and partition the drive, install OS X Mavericks, use the installer log files to verify a successful installation, configure OS X Mavericks with the Setup Assistant, update software with Software Update and Installer, tips and techniques for troubleshooting an installation problem

User Accounts

Create and manage user accounts, create and manage administrator accounts, locate directory attributes, security, password selection, Keychain, and FileVault

File Systems

File systems supported by OS X Mavericks, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management.

Data Management

The root volume, file system layout, preferences, frameworks, file types unique to OS X Mavericks (i.e., resource forks and packages), Spotlight, file archives, disk images. archiving and restoring data with Time Machine, managing backup data, how to access the data outside of Time Machine

Applications and Processes

Applications supported in OS X Mavericks, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp

Network Configuration

Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements

Network Services

Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues Enabling network services on an OS X Mavericks client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues

Peripherals and Printing

Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues

System Startup

Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items

Course Outline

Installing & Configuring Mac OS X Server

Installation, initial configuration, server administration tools, and troubleshooting installation issues

Authenticating and Authorizing Accounts

Creating and administering accounts, configuring service access controls (SACLs), configuring VPN service, and troubleshooting

Using Open Directory

Configuring Open Directory, single sign-on, backing up directory data, troubleshooting Open Directory

Managing Accounts

Using Profile Manager to manage devices, troubleshooting Profile Manager

Implementing Deployment Solutions

Configuring and troubleshooting NetBoot/Network Install to deploy OS X

Using File Sharing

Configuring and troubleshooting Apple File Service, share points for Windows users, WebDAV access for mobile devices, providing Time Machine network backups

Managing Web Services

Hosting multiple web sites on a single server

Using Collaborative Services

Setting up and configuring wikis and blogs, providing Messages and Calendar services to assist people working together, and configuring Address Book service to share contact information amongst multiple computers, providing mail services